FAQ

Frequently Asked Questions (FAQ)

1. How long does shipping take?

Our standard shipping time is 7–10 business days, not including order processing. Please allow 1–3 business days for processing before your order ships.

2. Do you ship internationally?

At this time, we only ship within the [United States/your region]. We are working on expanding international shipping soon!

3. How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use this number to track your package online.

4. Can I change or cancel my order after it’s placed?

We process orders quickly, but if you need to make a change or cancellation, please contact us within 24 hours of placing your order.

5. What is your return policy?

We accept returns within 14 days of delivery. Items must be unworn, unwashed, and with original tags attached. Sale items and accessories are final sale.

6. Do you offer exchanges?

Yes, we offer exchanges for different sizes or colors (based on availability). Please contact us to initiate an exchange.

7. What if my package is delayed or lost?

Sometimes shipping carriers experience delays outside of our control. If your order hasn’t arrived after the estimated delivery time, please reach out to us so we can assist.

8. What payment methods do you accept?

We accept all major credit/debit cards, PayPal, and other secure payment methods available at checkout.

9. Do you offer discounts or promotions?

Yes! Be sure to sign up for our newsletter and follow us on social media for exclusive discounts, promotions, and new arrivals.

10. How can I contact customer service?

You can reach us anytime at the Contact Us page on our website.